1. Acceptance of Terms

DigitalMachine.ai ("the Service") is operated by Digital Machine, a business based in Vancouver, British Columbia, Canada ("Digital Machine", "we", "us"). By accessing and using the Service, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Description of Service

DigitalMachine.ai provides easy to use workflow automation tools and consulting services. We offer various automation tools including screen analytics, custom tool development, KPI reporting, customer service automation, and other easy to use solutions.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

5. AI Agents and Automated Actions

The Service lets you configure AI agents and scheduled tasks that can take actions for you, such as sending emails, creating or publishing marketplace listings, running browser automations, and writing to connected data sources. When you use these features:

• You control what agents can do. Agents have no access to tools or connected accounts by default. Each capability, including every capability with an external effect, must be enabled by a member of your organization, and can be disabled at any time.
• Some actions require confirmation. Publishing a marketplace listing requires explicit confirmation each time. Other enabled actions, including scheduled tasks and email sending, may run without a person present once you have configured them.
• Agents act on your behalf. Actions an agent takes within the permissions you grant are treated as actions taken by your organization, and you are responsible for them, including compliance with the terms of any third-party service the agent acts through.
• Review agent output. AI-generated content and decisions can be inaccurate or incomplete. Review agent output before relying on it, and do not enable automated actions where an error could cause harm you are not prepared to accept.
• Revoking access. You can stop an agent by disabling its capabilities, pausing its scheduled tasks, or disconnecting the third-party account. Actions already completed in a third-party service may not be reversible.

We keep records of actions taken through connected marketplace accounts and will make them available to your organization on request.

6. Payment Terms

Our services may be offered on a subscription basis or as one-time purchases. All fees are non-refundable unless otherwise stated. You are responsible for all applicable taxes and fees.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Digital Machine and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

10. Disclaimer

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, Digital Machine excludes all representations, warranties, conditions and terms relating to our Service and the use of this Service.

11. Limitation of Liability

In no event shall Digital Machine, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

12. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict of law principles. You agree to the exclusive jurisdiction of the courts of British Columbia for any dispute arising out of or relating to these Terms or the Service. Nothing in this section limits any rights you have under consumer protection laws of your place of residence that cannot be waived by contract.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@digitalmachine.ai or our contact page.